Utelogy

Partnerships

About

Utelogy is a Secure software platform that unifies AV and UC estates to reduce friction and operational costs, optimising efficiency and empowering data-driven decisions.

Utelogy software is hardware agnostic and universally compatible. With the most technology partners and the largest library of device drivers, you have full visibility and control of your entire AV/UC estate on a single pane of glass.

Remote monitoring and remediation reduce service calls, truck rolls, and labor costs. Self-healing automation results in significant savings, while event scheduling and smart automation dramatically lowers energy costs.

Reduce Meantime to Resolution (MTTR) and get real-time room status and alerts, remote control of devices, and asset tracking for uninterrupted service. Room automation reduces the risk of user errors and self-healing triggers fix issues before the room is needed.

Make strategic planning, purchasing, and budgeting decisions based on real data. Analyze workspace and technology usage. Optimize efficient workflows. Track and report energy consumption. Justify budgets by calculating ROI, productivity, and network performance.

Utelogy stands out

Utelogy provides a full 360-degree view of the entire AVC/UC estate from the secure, cloud-based software platform. See network performance, call metrics, device and room status. 

__ Anticipate and avoid most Level 1 and 2 issues by programming self-healing processes, and scheduling updates. Quickly resolve service issues by accessing the centralised knowledge base and remotely controlling AV/UC devices.

__ Plan, budget, and schedule updates to avoid service interruptions, ensure your clients enjoy all the latest features, and provide the latest security patches. Easily track hardware warranties, license renewals, firmware versions, and refresh cycles.

__ Automate “all on” and “all off” functions each workday (accounting for weekends and holidays). Schedule events, such as system scans and firmware updates. Create automated room scenes, “start meeting” settings, and self-healing processes.

__ Quantify and report on cost reductions, ROI, and increased productivity. Generate reports illustrating system, network, and device performance. Gain insights about room and device usage to make data-driven improvements. Understand and improve workflows.

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